Where do you ship?
Currently shipping all around the world! Your items generally leave my studio within 1-3 business days. They are carefully wrapped, using mostly recycled materials. Items are shipped via USPS and tracking information will be provided. Multiple items will be shipped together, unless noted otherwise.
do you take returns?
Returns are generally not accepted unless the item you receive is not as described, or arrives broken. However, I am a reasonable sort of person, so if you have an issue, please reach out to me so we can work together to come up with a solution.
Can I put pots in the dishwasher or microwave?
You betcha! These pots can be used and treated just like any other tableware, and appreciate any care you can give ‘em.
ARE THE pots food safe / lead-free?
At the moment, yep, all glazes are good to go for consuming food or beverages.
CAN YOU replace broken POTS?
Depends. Yes, pots can definitely be replaced with more pots. No, it won’t be the exact same as the pot that broke. My aesthetic embraces the individuality of each pot, and the nature of handmade. This means that sizes, shapes, colors and other physical elements of each piece will differ slightly. Working in small batches also means that there may be glazes that come and go. I will work with you to find something incredibly close, though not 100% the same.
ARE YOU TAKING custom orders?
Yaaas! And also, within reason. Let’s talk!
ARE YOU TAKING wholesale orders?
Nah, for now at least. As a one-woman show, and a part-time endeavor, I do not currently have the bandwidth for wholesale orders. Perhaps in the future!
Other questions?
Send me an email at hanbbarry[at]gmail.com.